Privacy Policy
Last Updated: 5/11/2025
1. Introduction
B Cleaning Crew ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
We may collect information about you in a variety of ways, including:
2.1 Personal Data
When you book our services, we collect personal information such as your name, email address, phone number, and physical address. This information is necessary to provide our cleaning services.
2.2 Payment Information
When you make a payment, we collect payment information, which may include credit card details, billing address, and other financial information. We use secure third-party payment processors to handle payment transactions.
2.3 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages that you view, what websites or search terms referred you to the site, and information about how you interact with the site.
3. How We Use Your Information
We may use the information we collect from you for the following purposes:
- To provide and maintain our services
- To process and complete transactions
- To send administrative information, such as updates, security alerts, and support messages
- To respond to your comments, questions, and requests
- To personalize your experience and deliver content relevant to your interests
- To improve our website and services
- To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity
4. Disclosure of Your Information
We may share your information in the following situations:
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
4.2 Legal Requirements
We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4.3 Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access the personal information we have about you
- The right to request that we correct or update any personal information we have about you
- The right to request that we delete any personal information we have about you
- The right to object to the processing of your personal information
- The right to request that we restrict the processing of your personal information
- The right to data portability
To exercise any of these rights, please contact us using the contact information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
B Cleaning Crew700 El Camino Real Suite 120 #1303
Menlo Park, CA 94025
Phone: (415) 839-1457 or (415) 839-0901
Email: privacy@bcleaningcrew.com